SHIPPING and RETURNS POLICY
We can ship products anywhere in the United States or internationally using the shipping method of your choice. A shipping method can be selected during checkout.
Shipping Guidelines
After an order is made you will receive a confirmation email stating that your order has been received.
LeRoy Fly Tying typically ships items using USPS - United States Postal Services and UPS - United Parcel Service.
Most items will typically ship in 1 to 3 business days.
Shipping rates are calculated in real-time according to official USPS and UPS rates. Shipping fees are based on the weight of the order and the distance being shipped. When you check out, you will have the option of selecting your shipping priority on the Order Confirmation screen. Your order total will automatically be updated to reflect whichever shipping rate you choose.
If an item is temporarily out of stock, we will notify you if and when the item(s) are available to ship. Any changes to your order will be sent to you via e-mail. When an item ships, a shipment confirmation email is sent that includes a tracking number. You may use this tracking number to view the progress of your shipment. Typically we will be able to ship temporarily out of stock items in 5 to 10 business days.
International Shipping Costs and Methods
International orders are typically shipped via USPS (United States Postal Services) and are usually delivered between 5-7 business days, depending on available international shipping options for selected destination country.
International customers are responsible for customs and import duties.
International shipping charges are based on several factors, including total price of items, the weight of the package, and its destination. All additional taxes, fees, tariffs, import fee, and surcharges levied by destination countries are the responsibility of the customer. LeRoy Fly Tying cannot determine in advance the amount, if any, that will be charged. Please check the customs house of your respective country to determine if any additional charges will be applied to your order.
If you refuse to pay customs charges on an incoming shipment, it will be returned to LeRoy Fly Tying at our own expense. We will then deduct the charge, as well as any additional customs charges, from the refund of the original purchase price.
Shipping Restrictions
UPS is unable to deliver to International APO/FPO addresses as well as P.O. Boxes in many cases. USPS usually is able to deliver to many of these addresses domestically. For special ordering, please contact us.
Overnight Shipping
Overnight shipping orders must be received before 3:00 pm (Eastern Standard Time) to guarantee next day delivery, or the item will be shipped the following business day.
Weekends and Holidays
LeRoy Fly Tying does not ship during the weekends. Orders received after 3pm on Friday, or anytime on Saturday or Sunday, will not be shipped until the next business day. LeRoy Fly Tying also does not offer Saturday delivery on any expedited orders. Expedited orders placed on Fridays will not be delivered until the following business day.
LeRoy Fly Tying will be closed for all Federal Holidays, including New Year's Day, Martin Luther King, Jr. Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving and Christmas. All orders received after 3:00 PM on the previous business day may not be processed until the following business day.
RETURNS/EXCHANGES
LeRoy Fly Tying wants you to be completely satisfied with your purchase. Returns are accepted within 15 days of shipment.
LeRoy Fly Tying will refund the full purchase price less the cost of return shipping and handling charges. Original shipping charges are non-refundable. After we have received your return, inspected it, and approved it for a refund, we will credit the approved refund amount to the credit card originally used to place the order within 14 days.
* Only non-clearance and non-sale merchandise may be returned within 15 days from date of shipment.
* Items marked FINAL SALE are not returnable or refundable
* Items being returned must have all of the original items, tags, packaging, and manuals.
* Items must have NO DEFECTS that inhibits the resale of the item as new.
* In case the above conditions are not met a 15% restocking fee will be applied to the refund or we may refuse the return.
To make a return or exchange, please contact LeRoy Fly Tying to receive Return Authorization Number (RAN) (number to be placed on returning package). You can use the phone number listed below or e-mail orders@leroyflytying.com.
If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.
Please send all returns or exchanges to:
LeRoy Fly Tying
49490 Garfield Lane
Canton, MI 48188
Exchanges
Exchanges can be made within 30 days from the date of shipment. To make an exchange, please contact LeRoy Fly Tying to receive Return Authorization Number (RAN) (number to be placed on returning package). You can use the phone number listed below or e-mail orders@leroyflytying.com.
Next, simply send your exchange back to us using the insured carrier of your choice. Once the item(s) are received, your exchange will be processed.
Defective/Damaged /Missing Items
Orders that are found to be defective, damaged or missing items may be returned or exchanged. Any claims for defective, damaged or missing items must be received within 2 business days of receipt of order.
International Returns and Exchanges
International exchanges & returns work in the same way as domestic exchanges & returns, but do not include prepaid return labels or refund return shipping costs. For international exchanges, customers are responsible for paying all shipping costs on the exchanged item(s).
